In a critical safety announcement, HTRC has issued an urgent recall for approximately 34,600 of its C240 battery chargers due to serious fire and burn hazards. These chargers, specifically designed for lithium-ion batteries, have been linked to alarming incidents, including fires and injuries, prompting the U.S. Consumer Product Safety Commission (CPSC) to oversee the recall process. Consumers who own these chargers are advised to act swiftly to ensure their safety and the safety of their surroundings. In this article, we will provide a detailed overview of the HTRC C240 battery charger recall, important instructions for consumers, and essential safety measures everyone should follow.
Key Takeaways
- HTRC has recalled 34,600 C240 battery chargers due to serious fire and burn hazards.
- Consumers should stop using the chargers immediately and contact HTRC for return instructions.
- The recall follows multiple incidents of fires and injuries associated with the faulty chargers.
Overview of the HTRC C240 Battery Charger Recall
The HTRC C240 battery charger recall has been issued due to alarming safety concerns related to fire and burn hazards, affecting approximately 34,600 units. These chargers, specifically engineered for lithium-ion batteries, are identifiable by their distinct black exterior, dual blue screens marked with ‘1’ and ‘2’, and the model identifier ‘C240 DUO’ located between the screens. The HTRC brand name is prominently displayed at the bottom left corner. Consumers are strongly advised to cease use of these chargers immediately. In light of numerous reported incidents—totaling 32 cases of fire and thermal events, including five incidents that resulted in significant property damage and one injury—HTRC encourages all affected customers to reach out via phone at 951-215-8389 or via email at servicesupport@ht-rc.com to initiate the return process for a full refund. This recall is supervised by the U.S. Consumer Product Safety Commission (CPSC) as part of ongoing initiatives to enhance consumer safety and mitigate risks associated with electrical products. It is imperative for users of the HTRC C240 charger to act swiftly to avoid potential dangers.
Instructions for Consumers and Safety Measures
To ensure consumer safety, it’s crucial for owners of the HTRC C240 battery charger to understand the specific instructions following this recall. First and foremost, discontinuing the use of the charger is critical—doing so helps eliminate any risk of fire or burn incidents that could harm you or your property. Next, prepare for the return process by safely storing the charger away from flammable materials until it can be returned. HTRC has provided clear channels for communication; consumers can easily reach out for support. When contacting HTRC, provide them with your purchase details to facilitate a smoother refund. Remember, your safety is paramount, and taking these precautions can prevent potentially devastating outcomes associated with this product. Always stay informed about recalls and safety alerts to protect yourself and your loved ones.
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